Case

Miele: How a legacy brand sparked up its dealer marketing

4-9-2023
Reading time 2 minutes
We invite you to step into a captivating story where innovation meets tradition, and marketing challenges encounter revolutionary solutions. Join us on a journey through the Mind, benefiting from innovative digital marketing solutions.

Introducing Miele: A symbol of quality

Originating from the heart of Germany, Miele has been synonymous with exceptional household appliances. Whether it's their outstanding ovens or top-of-the-line coffee makers, Miele is dedicated to excellence in every creation.

Miele's challenge: Marketing beyond boundaries

However, even giants face challenges. Miele's extensive retailer network, spanning across the Netherlands and Central Europe, encountered the challenge of achieving consistent branding with a touch of uniqueness. The goal was clear: to produce unified yet tailored content to support this vast retailer network.

Miele's data repository: Unified marketing account

At the core of this transformation lies Chaincontent -concept and content distribution through a single marketing account to the retailer network. Miele gathers its arsenal of messages and content, whether they're insightful blogs, videos, or promotional materials, and effortlessly shares them through this centralized platform.

The Push, the notification, the branding

Here’s where the magic begins:

  • Push to members: Once content is ripe for distribution, it’s systematically pushed to the myriad of Miele dealers.
  • Notification magic: On the receiving end, dealers are greeted with timely notifications, ensuring they're always in the loop.
  • Automatic branding: This is where Chaincontent shines. As the content lands on a dealer’s dashboard, the software meticulously ensures it's automatically molded to fit the recipient’s distinct brand style. Uniform yet personalized.

One-click wonders

The dealer interface in Chaincontent is designed with simplicity at its core:

  • Dealers, armed with fresh content, can effortlessly log in.
  • With the elegance akin to pressing the start button on a Miele dishwasher, they can post the content to their preferred social media channels.

A hawk-eyed marketing department

The Chaincontent platform doesn’t just facilitate distribution; it’s a vantage point for insights:

  • Miele's marketing department can zero in on engagement metrics, discerning which dealer is maximizing the content and who might need a gentle nudge.
  • This transparency paves the way for informed decision-making and targeted strategies.

Bespoke Messages for Special Occasions

The platform’s versatility shines here:

  • Recognizing that sometimes communication needs to be exclusive, Miele's savvy marketeers can craft messages tailored to individual dealers.
  • Be it a grand opening, an anniversary sale, or a local event, this feature ensures that content resonates deeply with its intended audience.

The culmination: A fruitful partnership

Since integrating Chaincontent, Miele and its dealers have been reaping the benefits of streamlined marketing. While dealers concentrate on delivering unparalleled service and products, Miele's marketing team revels in their enhanced content distribution capabilities.

In summation, as you enjoy your next cup of coffee brewed to perfection by a Miele machine, take a moment to appreciate the harmonious blend of legacy and innovation that goes behind it. Cheers to Miele, Chaincontent, and the future of intuitive marketing!

Become acquainted with Miele

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